Website maintenance: You grow the business. I look after the website.

• No one owns the website and nobody is sure who has hosting access
• Updates keep being postponed because the last one broke something
• Changes go straight to the live site without being checked on a copy
• The team needs someone to write to, and to know when a reply will come

Scope depends on the package; for larger sites it covers everything below.

• Daily backups stored away from the website’s server, with a test restore
• System and plugin updates, first on a test copy, then in production
• Uptime monitoring and a response to alerts
• An allowance of hours for small changes and editing support
• A short report: what happened and what was done

I start with an inventory: who has access to the domain, hosting, admin panel and repository, when the last update happened, whether a backup exists and whether it can be restored. On a site taken over from someone else this usually turns up a few urgent items, which I deal with first.

We then agree a request channel, response times and what counts as planned versus urgent work. Those rules are written down so both sides know what to expect.

Lower Street, Brands in Audio, Burda Media Polska and The Making are projects where my role did not end at launch. At Lower Street I handle releases, performance and simplifying how the team edits content; at Burda Media, animation and responsive behaviour across a complex structure.

Those collaborations taught me a practical rule: the fewer steps the team needs to change something, the more often the site is actually up to date. So maintenance with me covers the editing side too, not just updates.

As a guide: 100–300 PLN a month for a brochure site, 300–700 PLN for a blog, small store or larger service site, and 700–1500 PLN for a store with many integrations. I break these ranges down in the article on website technical support.

The exact figure depends on the technology, the site’s current condition, the response time you need, how much changes each month and whether I also look after the server.